True Care Life Science LLC, doing business as City Bridge Org (“City Bridge”, “we”), provides general consulting, educational coaching and application-preparation services. This Privacy Policy explains how we handle your personal information. City Bridge is not a law firm and does not provide legal advice.
Information you give us: your name, contact details, city and country, visa of interest, the details of your situation, and any documents you choose to share with us for preparation.
Payment information: payments are processed by third-party payment providers. We do not store full card or banking details on our systems.
Usage information: basic technical data such as device, browser and pages visited, used to operate and improve the website.
To provide consulting, coaching and preparation services; to schedule and deliver your consultation; to process fees; to communicate with you about your file; to maintain records; and to comply with applicable law.
City Bridge communicates with clients by email from communications@city-bridge.org, and (where you provide a number) by phone for scheduling. City Bridge does NOT use WhatsApp. Beware of anyone contacting you on WhatsApp or requesting payments while claiming to be City Bridge — it is not us. Report such contact to communications@city-bridge.org.
We do not sell your personal information. We share it only: with service providers who help us operate (such as payment processors and scheduling or form tools), under appropriate safeguards; with a petitioning or sponsoring organisation only where you ask us to facilitate an introduction; and where required by law or to protect our legal rights.
Your information may be stored and processed in the United States, India, and other locations where City Bridge or its service providers operate, with reasonable safeguards in place.
We keep your information for as long as needed to provide our services and to meet legal, accounting or record-keeping requirements, after which it is deleted or anonymised.
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by emailing communications@city-bridge.org. We will respond in line with applicable law.
Our website may use basic cookies and analytics to understand usage and improve the experience. You can control cookies through your browser settings.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
Questions about this Privacy Policy can be sent to communications@city-bridge.org.